FAQ

We're between drops. The Copper Crimp runs on a weekly batch model — we bake every Wednesday and release each drop on Saturday at 9am. Copper Circle members get early access Thursday. Join the list so you're first in next week.

Unfortunately, no — once the batch is gone, it's gone. We don't overextend the batch to catch late orders. Join the Copper Circle for Thursday early access before the Saturday public drop.

Join the Copper Circle. You'll get your access link Thursday evening — 36 hours before the public drop goes live.

We're currently testing DPD shipping. Local collection is available every Wednesday from North London. Full location details are confirmed in your order confirmation.

The drop opens Saturday 9am and closes when stock runs out. There's no Tuesday cutoff — it's first come, first served.

Shipping rates and details are confirmed at checkout. Local Wednesday collection is available at no extra cost.

If you're receiving a shipped order, yes — the contents are perishable and should go straight into the fridge or freezer on arrival. DPD will provide a delivery window in advance.

Your pies shipped frozen. Keep them in the freezer for up to 3 months, or transfer to the fridge and consume within 4 days.

Absolutely. Defrost overnight in the fridge before reheating.

Not at this time.

Full ingredients and allergen information are printed on every pie box and listed in the product description on the shop page.